How I saved someone’s weekend at Luton airport

Belfast International view
Belfast International view

Friday would not be my day of choice to fly out of Luton, particularly in the morning, but needs must and I had a face to face meeting with my boss in our Belfast offices. Apparently I read somewhere that 40% of flights out of Luton leave before 08:00. Luckily I was up before the alarm and out of the house earlier than planned at 05:40, because when I got to the airport the signs were not good, the check in hall was packed and the escalators to security were stopped for safety reasons to stop a car crash of people at the top as the travellers were dumped in the area where people were queuing.

I had splashed out the £3 to use the priority lane for which there is not normally a queue, but today there was. A few people tried to push in and in true irritated travel fashion they were told in no uncertain terms that there was a queue which they needed to get to the back of. Not a beep was heard as I passed through the metal detectors. In the lounge I had the time to check the over night system emails to check all the processes had run successfully.

Worryingly the Belfast flight had no indication of when the gate would open, which was unusual. My fears were soon allayed when we were ordered to board at gate 9, about as far from the departure lounge as you can get. I grabbed a coffee from Pret and headed on down, my delay getting coffee was about to save someone’s day. I was stood in the queue behind two young lads with Irish accents, one of them was using the Easyjet app. I commented that it is a brave person that uses the app, for two reasons: one apps can be unreliable (as I have learnt to my expense) and two what if you run out of batteries? One of them explained that he had run out of batteries!

Waiting on the tarmac
Waiting on the tarmac

I had the app but had also printed my boarding card, so I offered to let him see if he could use my phone to get his boarding card. It did not work as the app and the phone and the Easyjet account seem to be somehow tied together. Things were looking unfortunate for the poor guy who was probably on his way home for the weekend.

Then I remembered I had a USB battery pack with me, you charge it up and then can use it to change up phones and the likes. He plugged in his Galaxy Note II and it sprung in to life. Things were looking up, but the battery was so low it refused to start. We waited as we inched forward in the queue and the desk got closer for the battery to get enough juice. When we got to the desk it still was not on so we stood aside for a while and waited.

Eventually it turned on and after a long boot and a wait for the mobile signal to lock in he got the app open and his boarding card was displayed. He quickly shoved it under the bar code reader just before the batteries died again, but he was checked in that is all that mattered to him. We were one of the last to board the bus to the plane which was clearly running late.

The flight made up time and arrived on time at Belfast. Some tourists were grabbing their car from the Enterprise queue but also wanted to discuss the best way to get somewhere, they were on holiday and had all the time in the world. I was already behind schedule and thought to myself we need queues for tourists and queues for business people. When I got to the front of the queue they had made a mistake with my booking the car was waiting for me at the other Belfast airport, so it took a bit longer to transfer the booking to International, but I was grateful and soon on my way.

Boarding the Airbus
Waiting on the tarmac

I arrived at the offices slightly later than anticipated at 10:15, I had time to catch up with a few people before my face to face with BF at 11:00. The meeting went well and reminded me that phones and video conferencing is all very well but sometimes it works much better face to face, and this was one of those occasions. That meeting was followed by another one which took me up to the time I needed to leave to get to the airport with enough margin to ensure getting the flight. The traffic was a bit heavier than usual and I had time to fill up the rental car on the way.

At the airport I handed back the keys and then sped up as I got into the building to get in front of the two Hen parties and a Stag do that were heading towards security, I did not want to have to queue up behind them if I could help it. As it happened I was in the lounge with plenty of time for a coffee before the gate was called. I passed the time catching up on my emails and making a few phone calls which I had not been able to do whilst in meetings at the office.

The flight was called at gate 17, not one of the usual gates for EZY186 to Luton. It has a strange herding system I have not seen elsewhere, after they have checked your boarding pass you are send to a pen made up of rows of seats bolted together, where you stand and wait while the plane is prepared. The flight left slightly early and we were back in Luton before the scheduled time of 18:15. Traffic was light and I was home just after 19:00, it had been a long day but I had the weekend to look forward to.